Our Commitment
DoorTix is committed to ensuring that our website and services are accessible to everyone, including people with disabilities. We strive to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.
Accessibility Features
Our website includes the following accessibility features:
- Keyboard Navigation: All functionality is accessible via keyboard
- Screen Reader Support: Pages are structured with proper headings and ARIA labels
- Alt Text: Images include descriptive alternative text
- Color Contrast: Text meets WCAG contrast requirements
- Responsive Design: Content adapts to different screen sizes and zoom levels
- Focus Indicators: Clear visual focus states for interactive elements
- Form Labels: All form inputs have associated labels
Assistive Technology
Our website is designed to work with assistive technologies including:
- Screen readers (NVDA, JAWS, VoiceOver)
- Screen magnification software
- Speech recognition software
- Keyboard-only navigation
Ongoing Efforts
We continuously work to improve accessibility by:
- Regularly testing our website with accessibility tools
- Training our team on accessibility best practices
- Incorporating accessibility into our development process
- Seeking feedback from users with disabilities
- Staying current with accessibility standards and guidelines
Event Accessibility
Looking for accessible seating at an event? Here's what you should know:
- Many venues offer accessible seating options—mention this in your request
- Accessible tickets often need to be purchased directly from the venue
- Contact us and we'll help you find the right options for your needs
- We can help coordinate with venues for specific accessibility requirements
Known Limitations
We are aware of and actively working to address the following accessibility limitations:
- Some third-party content (venue maps, embedded widgets) may not be fully accessible
- PDF documents may not be fully accessible to screen readers
- Some older content may not meet current accessibility standards
We are committed to addressing these issues and improving over time.
Feedback & Assistance
If you encounter any accessibility barriers or need assistance using our website, please let us know. We welcome your feedback to help us improve.
Email: accessibility@doortix.com
General Support: support@doortix.com
When contacting us, please describe the accessibility issue you encountered and the assistive technology you use (if any). We aim to respond within 2 business days.